AK Logo
Loading
profile

AK (Amaanullah Khan) 👋

Doc Name: Muhammad Zain

Ever since I wrote my first line of code, I've been fascinated by how a few keystrokes can turn an idea into something people can actually use. That curiosity turned into a passion and eventually into a career as a professional developer. In production, I ship stable, secure and scalable products with clean code and SEO best practices, focused on Full-Stack Development (PHP, Laravel, MySQL), Mobile Apps (Flutter, Firebase) while continuously learning React.js, Node.js and Python.

Download CV
CRM Velspra – Sales & Leads Management System

CRM Velspra – Sales & Leads Management System

Client For:

In-House Business Solution – Sales & Lead Operations

Services:

CRM DevelopmentLead Distribution SystemRole-Based Access ControlInternal Chat IntegrationReal-Time Dashboards
N/A (Private Deployment)

Overview

CRM Velspra is a role-based sales and lead management platform built to handle the entire lifecycle of leads — from acquisition to conversion.

The system was designed for high-volume lead operations, enabling administrators to:

  • Upload and process large batches of leads
  • Assign them to scrapers for data refinement
  • Distribute processed leads to agents for customer engagement

Each stage of the process is tracked in real-time dashboards, ensuring that no lead is lost, delayed, or untracked.

Key features include:

  • Role-specific interfaces for Connectors, Agents, Admins, Managers, and Closers
  • A custom-built internal chat system to facilitate instant, secure communication between team members
  • A lead tracking and assignment workflow that improves operational speed and accountability

This solution eliminated the dependency on third-party communication tools, streamlined workflows, and improved lead-to-conversion efficiency.

Challenges

This project presented several unique challenges that required innovative solutions and careful planning to overcome. Here's a detailed breakdown of the key challenges and how they were addressed.

Bulk Lead Management:

Challenge:

Processing and managing thousands of leads without bottlenecks or delays.
Solution:

Built optimized PHP scripts with batch processing and multi-layer data validation, ensuring speed and data accuracy.

Role-Specific Dashboards:

Challenge:

Delivering tailored views and tools for different operational roles.
Solution:

Implemented a scalable role-based access control (RBAC) system with isolated interfaces, ensuring each role only sees relevant data and actions.

Instant Collaboration:

Challenge:

Accelerating decision-making and reducing miscommunication between different roles.
Solution:

Integrated a secure, real-time internal chat system directly within the CRM, allowing quick discussions without relying on external apps.

Results/Conclusion:

CRM Velspra significantly boosted sales productivity by:

  • Faster lead assignment and processing
  • Clear visibility into operational progress
  • Enhanced coordination between roles

The platform ultimately improved conversion rates, strengthened accountability, and created a centralized, efficient lead management ecosystem.

Previous Project
CRM Moneda – Sales & Leads Management System
CRM
Next Project
CRM Delta – Sales & Leads Management System
CRM
Let's 👋 Work Together Let's 👋 Work Together
Let's 👋 Work Together Let's 👋 Work Together
banner-shape-1
banner-shape-1
object-3d-1
object-3d-2